CoSupport AI

CoSupport AI is customer support automation software with two products. The CoSupport AI Agent resolves repetitive tickets on its own across chat, email and voice, handling up to 90% of repetitive L1 inquiries. Across clients, the average AI resolution rate is 74%, and up to 85% on the 2.0 architecture. The CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Both reply in 120+ languages and run on a patented multi-model architecture (USPTO patent US11823031B1) built against hallucinations, with 99% response accuracy. CoSupport AI works inside Zendesk, Freshdesk, Zoho Desk and other helpdesks. Connecting takes about 10 minutes, and a full launch typically takes about 3 days. ISO 27001 certified, GDPR and CCPA compliant.